Shipping & Delivery Policy

Shipping & Delivery Policy

Effective Date: June 14, 2025
Institution Name: Maktab Deeniyat
Website: https://deeniyatynr.com
Address: Vishal Colony, Chandpur, Yamunanagar


1. Introduction

This Shipping & Delivery Policy outlines how and when we deliver physical goods (books, uniforms, study materials) purchased through our Maktab’s online portal.

By placing an order through our website or any official channel, you agree to the terms mentioned here.


2. Shipping Availability

At present, Maktab Deeniyat offers shipping services in selected areas of Yamunanagar district. If you're unsure whether delivery is available to your location, please contact us before placing an order.


3. Order Processing Time

  • Orders are typically processed within 2–4 working days after successful payment.

  • You will receive a confirmation message via SMS or WhatsApp once the order is packed for delivery.


4. Delivery Method

  • Materials will be delivered via local courier, staff delivery, or student pickup at Maktab premises, depending on your selected option at checkout.

  • Home delivery may incur a small additional charge depending on location.


5. Delivery Timeline

  • Local deliveries: 2–5 working days

  • Pickup at Maktab: Available within 1–2 days after confirmation


6. Delivery Charges

  • Delivery within Vishal Colony and nearby areas: Usually Free

  • Delivery beyond 3 km radius: ₹20–₹50 (depending on distance and weight)

  • Exact delivery charge (if any) will be shown before order confirmation.


7. Delays

We are not responsible for delays caused by:

  • Weather conditions

  • Incorrect address details provided by the buyer

  • Unexpected staff unavailability or holidays

We will notify you in case of any delay.


8. Tracking Orders

For home deliveries, tracking details or delivery confirmation will be provided via SMS or WhatsApp. For pickup orders, we will notify you once the item is ready.


9. Contact for Delivery Issues

If your order is delayed, missing, or damaged, please contact us within 48 hours of the expected delivery time.


📞 Contact Details

Maktab Deeniyat
Vishal Colony, Chandpur, Yamunanagar
📞 Phone: 9416025651
✉️ Email: maszidjannatulimran@gmail.com